ph: 086 130 2970 e: sales@cailynireland.ie

Shipping to Republic of Ireland only

Terms and Conditions

PURCHASES OF GOODS

The following are the terms and conditions for use of the Cailyn Ireland.com website. These terms and conditions can be amended at any time. This website is for use by people who are 18 years and over only.  
 
SHIPPING INFORMATION 
All goods will be delivered by courier / An Post (Irish National Postal Service). Please ensure you give your full address and telephone number as this will form your address label for shipping. Failed deliveries will be returned to us by the courier / An Post.  Once we have the goods back we will contact you to verify your full address.  You may incur further delivery fees if the address is incorrect. We only deliver to addresses in Ireland. The delivery rate is €6.50 per order. All orders over €50.00 have free delivery.
 
CONFIDENTIALITY
 
We guarantee the confidentiality of your details. Under no circumstances will these be given to any other third party and shall be used for order processing only. Details will be placed on our own mailing list unless otherwise requested.
 
AVAILABILITY 
All orders are subject to availability. In the event of goods being temporarily out of stock, an advice note will be sent by email and goods will be dispatched as soon as available. If the goods are not delivered after 20 days a refund/credit note will be issued which may be used against any further orders at any time.  If the price of the goods has increased when stock becomes available, an e-mail will be sent out informing the customer of the price change.  The customer will be offered the stock at the new price or a credit note.
 
ORDER PROCESSING 
Once you have finished shopping you will go through to our secure checkout area where you will be asked for the details required to process your order.  Once the order process is completed you will receive a confirmation e-mail with details your order. We use the reliable and secure checkout processing system PayPal. When the order payment has cleared then goods will be dispatched (on the same day if possible).
 
PAYMENT 
Internet transactions are processed via our secure ordering facility on a secure server. All major Credit Cards are accepted and the name Cailyn Ireland. will appear on your credit card transaction statement. All prices displayed within the on-line store include VAT where applicable.  All prices on this website are in Euro.
 
WEBSITE CONDUCT 
You agree to abide by all applicable local, state, national and international laws and regulations and are solely responsible for all acts or omissions that occur under your usage, including the content of your transmissions through the website. All information, designs, drawings and other specifications provided on the website are the exclusive property of CailynIreland.ie. Any copying, transmission or re-transmission of the same requires the prior written approval of CailynIreland.ie.
 
PRICE OF GOODS 
 
The price listed on the Website will be as indicated at the time when you place your order on the website. We are entitled to make adjustments to the Price to take account of any increase in our supplier's prices, or the imposition of any new taxes or duties, or if due to an error/omission and the price for the products on the website is wrong.
 
DELIVERY All goods are dispatched from our warehouse in Limerick, Ireland. We promise the utmost confidentiality and discretion with your order. We aim to get your order dispatched for next working day delivery (this may depend on the time of day the order is received). Please note that this is not a guarantee of next working day delivery and under certain circumstances may take up to 7 working days for delivery of in-stock items. All items are subject to availability and delays may sometimes occur that are outside of our control. Any dates specified for delivery are therefore approximate only. If delivery is delayed for more than 20 days, you have the right to contact us and refuse to accept the items Orders not received after 7 days should be notified by e-mail to Customer services with details of your order. Please ensure you use a valid and current e-mail address when ordering, as you will receive all confirmation relating to your purchase by e-mail. Retain these details until your order has been delivered and please quote these in any correspondence to us regarding your order.
 
RETURNS POLICY 
When you purchase online, you have a statutory right to return a item (other than perishable items) up to 7 days after your order has been delivered (cooling off period). We can change or cancel an order up until it is dispatched. If the order has been dispatched, you can return the item to us and we will organise a refund/credit note (excluding delivery cost). Goods must only be returned if they are unused, unopened and in their original condition. Any breakages or damage must be reported within 24 hours of purchase/delivery. Refunds, if applicable, will only be made to the card originally used for payment.
 
ACCORDANCE WITH SPECIFICATION 
All descriptive matter, pictures, colours, specifications and advertising on the Website are for the sole purpose of giving an approximate description of the items.
 
SAFETY 
Always read the instructions carefully on the item before use. Any information contained on the website is not meant to be comprehensive and if you are inexperienced in using the items or are unsure of your abilities, you should always seek expert advice and assistance.
 
DISCLAIMER OF WARRANTIES 
The information contained in the Website is for information purposes only and, although we have made every effort to ensure the correctness of the information contained herein, the information available through the Website is provided "as is" and "as available" and without warranties or conditions of any kind either express or implied. We do not warrant or represent that the use or the results of the use of the materials available through the Website or from third parties will be correct, accurate, timely, reliable or otherwise. We accept no liability in relation to any of the above other than as may be provided for under your statutory rights.
 
LIMITATION OF LIABILITY 
To the fullest extent permitted by applicable law, under no circumstances (including, but not limited to, negligence) shall we be liable to you for any direct, indirect, incidental, special or consequential damages that result from the use of, or the inability to use, the Website, any changes to the Website, any material or data sent or received, or not sent nor received, or for any of the above-mentioned damages that result from the use of, or the inability to use, the items. In no circumstances shall our liability and that of our suppliers to you and/or any third parties for any of the above exceed €200.
 
CONTRACT 
No contract will subsist between you and cailynireland for a sale to you of any item or service unless and until cailynireland.ie accepts and confirms by e-mail that it has dispatched your order. That acceptance will be deemed complete and will be deemed for all purposes to have been effectively communicated to you at the time cailynireland.ie sends the e-mail to you (whether or not you receive that e-mail).
 
MODIFICATION OF TERMS 
We reserve the right to change the terms of use, or policies regarding the use of the Website (including, in particular, those relating to price or availability), at any time and to notify you by posting an updated version of the terms of use on the Website. We shall not be liable for any failure to perform any of our obligations under these terms and conditions which is caused by circumstances beyond our control.
 
LAWS 
The terms of use shall be governed by and construed fully in accordance with the laws of Ireland. You and we agree to submit to the exclusive jurisdiction of the courts located in Ireland. If any provision(s) of the terms of use is held by a court of competent jurisdiction to be contrary to law, then such provision(s) shall be construed, as nearly as possible, to reflect the intentions of the parties with the other provisions remaining in full force and effect.
 
TERMINATION 
We may terminate the Website with or without cause at any time and effective immediately. In addition we, in our sole discretion, may terminate your Account for violation of the letter or spirit of these terms and conditions. Nothing in these terms and conditions shall affect your statutory rights.
 
FEEDBACK 
If you want to express a view to cailynireland.ie then please email us at accounts@CailynIreland.ie or annette@CailynIreland.ie